Frequently asked questions

Frequently asked questions

Everything you want to know about CrewPlan. Your question isn’t here? Write to us.

What is CrewPlan?

What is CrewPlan?

CrewPlan is a free app for groups that organize things together. A shared flat, a couple, your family, friends, a club or a travel group. Every group gets exactly the features it needs to plan everything together, instead of discussing it in endless chats.

Is CrewPlan free?

Is CrewPlan free?

You can use every type of crew, including the special features of each crew type. For free.
We also offer CrewPlan Pro, which lets you plan even more efficiently and tailor your crews perfectly to you and your group.

Which groups is CrewPlan for?

Which groups is CrewPlan for?

As soon as at least two people want to plan something together, CrewPlan is perfect for you!
Whether it’s a one-off trip or a long-term group for a couple.

How do I invite people to my crew?

How do I invite people to my crew?

Share the invite link or pass on the six-digit invite code. Your friends, acquaintances, family or colleagues can either just tap the link (don’t forget to install the app first) or enter the code on the home screen themselves and get started right away.

Does everyone in the crew need the app?

Does everyone in the crew need the app?

Not right away. For someone who doesn’t use CrewPlan yet, you create a placeholder and can start planning straight away. When the person joins later, they take over the placeholder and the whole history moves to their account.

Do I need an account?

Do I need an account?

No.
Important: without an account you lose all your data if you get logged out, for example because you uninstalled the app. Your data can’t be recovered then (not even by us). We recommend creating an account. It takes less than five minutes.

Can I be in more than one crew?

Can I be in more than one crew?

Yes. You switch between your flat, your family and your travel group with one tap. The free plan includes up to three crews, Pro has no limit.

Is CrewPlan available for iPhone and Android?

Is CrewPlan available for iPhone and Android?

Yes. CrewPlan is free on the App Store and Google Play, in English and German.

Where is my data stored?

Where is my data stored?

On servers in the EU, in Frankfurt. All details are in the app privacy policy.

How do I delete my account?

How do I delete my account?

In the app, go to Settings and tap “Delete account”. This can’t be undone.

I have an idea or found a bug. Where do I send it?

I have an idea or found a bug. Where do I send it?

Write to us through the contact form. What’s coming next is on the roadmap, and what’s new is in the changelog.